Refund policy

Refund Policy

At Sahih Nigeria Limited, we strive to ensure customer satisfaction with every purchase made through our platform. This Refund Policy outlines our guidelines regarding refunds for products and services purchased from us.

1. Eligibility for Refunds:

a. We offer refunds on products and services purchased directly from Sahih Nigeria Limited, subject to the terms and conditions outlined in this policy.

b. To be eligible for a refund, the item must be returned in its original condition, unopened, and unused within [X] days from the date of purchase, unless otherwise stated.

2. Products Not Eligible for Refunds:

a. Certain products may not be eligible for refunds due to their nature, including but not limited to:

  • Digital products or downloadable content
  • Customized or personalized items
  • Perishable goods
  • Products marked as "Final Sale" or "Non-Refundable"

3. Refund Process:

a. To request a refund, please contact our customer support team at [insert contact information] within the specified timeframe.

b. Upon receipt of your refund request, we will review the request and determine eligibility based on the terms outlined in this policy.

c. If your refund request is approved, we will process the refund to the original method of payment within [X] business days. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution's processing time.

4. Shipping Costs:

a. Shipping costs associated with the original purchase are non-refundable, unless the return is due to our error or a defective product.

5. Damaged or Defective Items:

a. If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund.

b. We may require photo evidence or other documentation to verify the condition of the item before processing a refund or replacement.

6. Changes to this Refund Policy:

a. We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us.

By making a purchase from Sahih Nigeria Limited, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined in this Refund Policy.